Multi Level IVR
Connect with Customers at Zero Cost
With toll-free numbers, provide your customers with a free of cost communication channel. Toll-free number allows customers to call the business without paying the call charges. All the charges of incoming and outgoing calls are paid by the number owner instead of the caller.
By providing a convenient and free of cost way to connect, customer from all over the country can reach out to the business at their convenience.
Easy-to-remember number pattern swiftly enhances your brand’s recall among customers. Apart from existing customers, this flexibility helps you to attract more leads in minimum time investment.
Providing Enhanced Customer Support also becomes easy with toll-free numbers. Using call-forwarding feature business can route the calls to their personal numbers when they are away from the office. It helps business remain connected with customers irrespective of their physical presence.
Organisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth.
Toll-free services yield high return-on-investment especially for small and medium-sized businesses as it eliminates the need for investing in hardware and provides many add-ons features to accelerate business efficiency.
Integrating your toll-free number with IVR takes your business efficiency to the next level. It maximises your capability to handle a large volume of calls without any extra investment.
Empowering Businesses With Power-Packed Features
The cloud communication solutions from Servetel ensure a stable and efficient communication between your customers and your business.
IVR
Our Interactive Voice Response (IVR) improves customer engagement while taking off the human load.
Agent Scheduling
Schedule the call routing over IVR to agents based on their roster availability for days and shift timings.
Call Recording
Record the customer conversations for quality control, live monitoring, and performance review.
Call Forwarding
Forward every business call to connect with the available destination to make use of every opportunity.
Number Choices
Pick the number of your choice from the large pool of virtual numbers offered by Servetel.
Call Routing
Call routing feature lets the caller reach the right department - quickly & easily.
Empowering Businesses With Power-Packed Features
Organisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth.
Toll-free services yield high return-on-investment especially for small and medium-sized businesses as it eliminates the need for investing in hardware and provides many add-ons features to accelerate business efficiency.
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